Cookie Policy
Effective Date: June 12, 2026
Website: https://www.bitechipc.com
Company: BITECH (Shenzhen BITECH Co., Ltd.)
This Cookie Policy explains how BITECH (“we”, “us”, or “our”) uses cookies and similar tracking technologies on our industrial computer website. It explains what these technologies are, why we use them, and your rights to control our use of them.
1. What Are Cookies?
Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.
We use both:
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First-party cookies: Set by our website directly on your device.
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Third-party cookies: Set by external services we integrate (e.g., analytics or support tools).
2. Types of Cookies We Use
Strictly Necessary Cookies (Always Active)
These cookies are essential for you to browse our website and use its core features, such as accessing secure areas (e.g., engineering resource downloads or contact forms). Without these cookies, services like requesting 3D STEP models or accessing Linux BSPs cannot be provided.
| Cookie Name | Purpose | Duration |
|---|---|---|
bitech_session |
Maintains your session while navigating technical resources. | Session |
csrf_token |
Protects against cross-site request forgery for form submissions. | Session |
load_balancer_route |
Ensures consistent server routing for file downloads (e.g., SDKs). | Session |
Functional Cookies (Optional)
These enable enhanced functionality, such as remembering your preferred product series (e.g., AX Series vs. AE-3588 Series) or saved OEM requirements.
| Cookie Name | Purpose | Duration |
|---|---|---|
preferred_platform |
Remembers your last viewed product family (Modular, Edge AI, Panel PC). | 6 months |
oem_preferences |
Retains I/O configuration choices for quote generation. | 30 days |
Performance/Analytics Cookies (Optional – Consent Required)
We use these to count visits and traffic sources so we can measure and improve the performance of our site (e.g., which technical whitepapers are most downloaded). All data is aggregated and anonymized.
We use Google Analytics (or a privacy-friendly alternative like Plausible) with IP anonymization enabled.
| Cookie Name | Purpose | Duration |
|---|---|---|
_ga |
Distinguishes unique users for session tracking. | 2 years |
_gid |
Distinguishes users within a short time window. | 24 hours |
_gat |
Throttles request rate to analytics platform. | 1 minute |
Note: You are not required to accept analytics cookies to download technical resources (BSPs, STEP models, whitepapers).
3. Third-Party Cookies
Some cookies are set by third-party services integrated into our site:
| Provider | Purpose | Opt-Out Link |
|---|---|---|
| YouTube | For embedded engineering demo videos (e.g., CAN bus isolation tests). | Google opt-out |
| Vimeo | For product launch videos (privacy-enhanced mode enabled). | Vimeo opt-out |
| Zendesk | For live chat support (only loads after user interaction). | Zendesk cookie preferences |
4. Your Consent and Control
When you first visit our website, a cookie banner will appear, allowing you to:
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Accept all (necessary + functional + analytics).
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Reject non-essential (only strictly necessary cookies active).
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Customize (select specific categories).
You can change your preferences at any time by clicking the “Cookie Settings” link in the website footer.
Browser Controls
Most web browsers allow you to manage cookies through their settings. However, disabling strictly necessary cookies may impact functionality (e.g., inability to submit engineering inquiries).
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Firefox: Manage cookies
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Edge: Delete cookies
5. Do Not Track (DNT)
Our website does not currently respond to “Do Not Track” signals because no uniform standard has been adopted. Instead, we rely on the explicit consent mechanisms described above.
6. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices (e.g., introduction of new analytics tools). The “Effective Date” at the top of this page indicates when the policy was last revised.
Any material changes will be communicated via a notice on our website or by email (for registered OEM partners).
7. Contact Us
If you have questions about our use of cookies, please contact:
BITECH – Data Privacy Officer
Shenzhen, China
Email: info@bitechipc.com
Web: https://www.bitechipc.com
This Cookie Policy is provided in English. In case of any conflict between the English version and a translated version, the English version shall prevail for users in jurisdictions requiring English governing language.
For Our EU/UK Visitors (GDPR Compliance)
If you are located in the European Economic Area (EEA) or the United Kingdom, we rely on your explicit consent before placing any non-essential cookies (functional or analytics). You have the right to withdraw consent at any time with effect for the future.